Privacy Policy

Last updated: October 06, 2022

General

This Privacy Policy tells you about the online collection and use of data by Urban Uncle (“we” “our” or us”) through your use of https://urbanuncle.in (“Website”)  

Given the nature of Internet, this Website may be accessed in India as well as all over the world. You can browse through our Website without providing any information, however all information collected may be retained and may be stored, processed, accessed, and used in the jurisdictions whose privacy laws may be different and less protective than those of your home jurisdiction.

You understand, agree, and acknowledge the collection, storage and processing of your personal information is for a lawful purpose connected with the functioning of the Website. You hereby consent to the collection, storage, use, disclosure, transfer, processing of the personal information for the purposes set out in this Privacy Policy.

This Privacy Policy is designed to assist you in understanding how we collect, use, and safeguard the data you provide to us and to assist you in making informed decisions when using our website. This statement will be continuously assessed against new technologies, business practices and our customers’ needs.

When and What Information We Collect and Purpose of Collection

We collect information from you when you register with, use or enter information on our Web information you share or we collect on our Website falls into the following categories:

When you visit urbanuncle.in, our online registration will request your data (e.g., your name, your email address, date of birth, age, device, device id, contact details, gender, location, pin code, occupation, display picture and cover image, social media account details, time of joining, phone number, search terms and all information provided by you on the Website and/or which may be available to us or other Users as a result of you publishing User material on the Website and/or which may be available to us if you access the Website through any linked social media platforms).

We may obtain information about your IP address, operating system, browser type, browser version, browser configuration, name of Internet Service Provider, and other types of computer and connection related information relevant to identifying your type of device, geographic location, usage history, etc.

All information/feedback submitted by you is voluntary and you agree that there has been no coercion or influence from us.

Sometimes, we automatically receive information directly from you. For example, if you want to upload a photo on the Website, we may receive metadata, such as the place and time you took the photo, automatically from your device. If you do not want metadata sent to us and made public at the time of your upload, please change your settings on your device

We may also collect navigational information, including information about the pages you view, the links you click, and other actions taken in connection with the site. We may combine your visit and navigational information with personal information that you provide. Your contact information may be used to contact you when necessary.

What We Never Collect

*Sensitive Personal Data or Information

We will never ask you and you must never provide sensitive personal data or information to us or to any person/entity representing us. Any disclosure of sensitive personal data or information shall be at your sole risk and without any liability to us (including our directors, key managerial personnel, officers and employees).

YOU MUST NOT DISCLOSE YOUR:

*passwords;

* financial information such as bank account details, credit card details, debit card details, secure pin number, passwords, etc.;

*physical, physiological, and mental health condition;

*sexual orientation;

*medical records and history;

*biometric information;

*national identification numbers; and/or

*and other sensitive personal data or information

Use of Data

Once data has been shared by you, we are not responsible nor can be held liable and disclaim all liability.

We may analyse the data provided by you in order to inform you about the availability of products and services that may be relevant to you. This may include without limitation advertisements, notifications, newsletters and emails that are personalized to your interests.

In addition to the above, we collect and use your data to operate and improve our site, to perform research and analysis aimed at improving our services and technologies, and to display content that is customized to your interests and preferences.

We also use your personal information to communicate with you. We may send transaction related communications such as welcome letters. We may also send you surveys or marketing communications to inform you of new services or other information that we think may be of interest to you. While we will try to keep these relevant to your interests, if you do not wish to receive marketing communication follow the “unsubscribe” instructions included within each email communication. Please keep in mind that, even if you choose not to receive marketing communication, you will continue to receive transactional or account communication (such as confirmation emails). You may opt-out of receiving future mailers.

Data collected by us may be stored and processed in any country in which our affiliates, subsidiaries, contractors or agents are located who maintain our Website’s facilities and by using our web you consent to any such transfer of information outside of your country. We abide by the “safe harbor” provisions laid down in the Indian Information Technology Act, 2000 (“IT Act”) regarding the collection, use, and retention of data. You therefore agree that any dispute alleging intermediary liability on our part will be subject to exclusive jurisdiction of Courts in Delhi and decided on the basis of provisions of the IT Act. A copy of the IT Act, along with related amendments is available at the following website:{” “} http://www.dot.gov.in/act-rules/information-technology-act-2000 {” “} (please bear in mind that we cannot be held responsible for any errors or omissions on this link).

How Long We Retain Your Data

We keep your personal data for as long as we need it to meet the purpose for which it was collected.

Reasonable Security Practices and Procedures

We are committed to protect all the data you share with us. We follow stringent procedures to help protect the confidentiality, security, and integrity of data stored on our systems. Only those employees who need access to your information in order to perform their duties are allowed such access. Any employee who violates our privacy and/or security policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution, as it is our top most priority to protect your confidential information and privacy.

With our intentions to secure any data that you submit to us, we will take appropriate steps to maintain the security of this site conforming to ISO/IEC 270001 Standard for data security and use SSL technology for transport. However, the open nature of the Internet is such that data may flow over networks without security measures and may be accessed and used by people other than those for whom the data is intended. Therefore, in submitting data to the site, you assume the risk of a third party obtaining that information.

We use reasonable and appropriate techniques and processes to protect the data collected. We are committed to implement physical, electronic, and procedural safeguards to protect customer data against loss, misuse, damage and unauthorized access, modification or disclosure. We continuously review and enhance our security policies and security measures to consistently maintain a high level of security. We maintain information pertaining to you in our business records as per current regulatory requirements.

Sharing Your Data

Except as disclosed in this Privacy Policy, we do not share your data with any outside parties.

We may share your data with contractors or agents who maintain facilities and service providers who perform services on our behalf. For example, we may hire other companies to provide data storage, to host websites, etc. All such entities will be permitted to obtain only the personal information they need to provide their respective service. They are required under contract to maintain the confidentiality of the information they receive from us and are prohibited from using it for any other purpose. Information about our customers, including personal information, may be disclosed as part of any merger, acquisition, or sale of Website and/or Mobile App and/or its assets, as well as in the unlikely event of insolvency, bankruptcy, or receivership, in which data may be transferred as one of the business assets. We will notify you of such an occurrence as described in the “Changes to This Privacy Policy” section below. We reserve the right to disclose your personal information if required to do so by law, or in the good-faith belief that such action is reasonably necessary to comply with legal process, cooperate with the investigations of purported unlawful activities, conform to the edicts of the law or comply with legal process served on us, respond to claims, or protect the rights, property or safety of our company, employees, customers, or the public.

Additional Information Collected

Information relating to your e-mail address or mailing address may be used for the purposes of conducting a survey or to provide additional services (for example, subscriptions to e-mail newsletters, announcement lists or information about sales and trade shows). Whenever we request the identity of a visitor, we will clearly indicate the purpose of the inquiry before the information is requested. We maintain a strict “No-Spam” policy that means that we do not sell, rent, or otherwise give your e-mail address to a third-party, without your consent or as permitted by this Privacy Policy.

Opt-Out

If you do not consent to any part of this Privacy Policy or wish to withdraw consent to process/storage of your information then you may stop using our Website and ask us to remove your information from our records by writing to us at [email protected] It may take some time for your opt-out to become effective.

You have full control regarding the emails you want to receive. If you decide at any time that you no longer wish to receive emails from us, please click on the unsubscribe button at the end of the email communication.

Use of Cookies and Other Technologies

We use “cookies” (a small text file that is placed on your hard drive) to enable you to sign in to our services and to help personalize your online experience. Cookies contain personal information that can later be read by a web server in the domain that issued the cookie to you. The information that cookies collect includes the date and time of your visit, your registration information, and your navigational history.

Cookies offer you many conveniences. They allow us to identify registered users when they return to the site so that they can retrieve previous search results. Cookies also save you time by eliminating the need to repeatedly enter the same information.

In some cases, our third-party service providers may use cookies on our Website. We have no access to or control over these cookies. This Privacy Policy covers the use of cookies by us only, and does not cover the use of cookies by third parties. You have the ability to accept or decline cookies. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, you may not be able to use all features of the Web that are dependent on cookies.

Few third-party Service Providers that we use from many for better understanding, you can check their policies individually:

*MouseFlow

Mouseflow is a session replay and heatmap tool that shows how visitors click, move, scroll, browse, and pay attention on websites. The service is operated by ApS.

Mouseflow service may collect information from Your device.

The information gathered by Mouseflow is held in accordance with its Privacy Policy: https://mouseflow.com/privacy/

*FreshDesk

FreshDesk is a customer support software. The service is operated by Freshworks, Inc.

FreshDesk service may collect information from Your Device.

The information gathered by FreshDesk is held in accordance with its Privacy Policy: https://www.freshworks.com/privacy/

*Google Places

Google Places is a service that returns information about places using HTTP requests. It is operated by Google

Google Places service may collect information from You and from Your Device for security purposes.

The information gathered by Google Places is held in accordance with the Privacy Policy of Google: https://www.google.com/intl/en/policies/privacy/

*SEO Yoast

Their Privacy Policy can be viewed at https://yoast.com/privacy-policy/

*HubSpot

Their Privacy Policy can be viewed at https://legal.hubspot.com/privacy-policy?_ga=2.203926040.946660605.1665034477-1098857007.1665034477

*Elementor

Their Privacy Policy can be viewed at https://elementor.com/about/privacy/

*Mailchimp

Their Privacy Policy can be viewed at https://www.intuit.com/privacy/statement/

In addition to cookies, we may use other technologies, including single-pixel gifs (known as “web beacons”) on the Website in e-mail messages or newsletters. These tiny electronic images assist us in determining how many users have visited certain pages or opened messages or newsletters. We do not use these to collect personal information.

Children

We do not intend to conduct any business with, solicit or collect data from anyone under the age of 18. If you are under 18, you should not use or enter any data on this Website including without limitation, any interactive section of the site.

Links

We may link you to websites, including those of our third-party content providers, which have different privacy policies and practices from those disclosed here. We assume no responsibility for the policies or practices of such linked sites, and encourage you to become acquainted with them prior to use.

Changes to this Privacy Policy

We reserve the right to change the terms of this Privacy Policy at any time. When we make changes, we will revise the “last updated” date at the top of the policy. If there are material changes to this Privacy Policy or in how we will use your data, we will notify you by prominently posting a notice of such changes here or on our home page, or by sending you an email. We encourage you to review this Privacy Policy whenever you visit urbanuncle.in (the website).

Governing Law and Jurisdiction

All disputes arising out of this Privacy Policy will be governed by the laws in force from time to time in India, without regard to conflict of law principles, and the Courts at Delhi, India will have exclusive jurisdiction.

Grievance

If you wish for us to address any discrepancies and grievances in relation to the services offered on this site, you may write at [email protected] we will respond on the request in a time bound manner in accordance with applicable laws.

For further information on terms governing use of this site, see Terms and Conditions.

Contact Us

If you have any general queries, please write us at [email protected]